Occupations43-4131.00

Loan Interviewers and Clerks

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department.

Median annual pay
$48,950

BLS, 2024

Employment
177,600

U.S., 2024

Ten-year outlook
-2.3%

2024–34

Annual openings
13,300

Projected average

The work

Core tasks

  1. 01Verify and examine information and accuracy of loan application and closing documents.
  2. 02Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  3. 03Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  4. 04Submit loan applications with recommendation for underwriting approval.
  5. 05Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  6. 06File and maintain loan records.
  7. 07Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.
  8. 08Check value of customer collateral to be held as loan security.
  9. 09Interview loan applicants to obtain personal and financial data and to assist in completing applications.
  10. 10Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
  11. 11Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.
  12. 12Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.

Capabilities

Essential skills

Active ListeningSpeakingReading ComprehensionCritical ThinkingWritingActive LearningMathematicsMonitoringLearning StrategiesScience

Employment outlook

Where the role is heading

U.S. employment is projected to move from 177,600 in 2024 to 173,500 in 2034, a -2.3% change.

BLS projects an average of 13,300 openings each year over the period, including openings created by workers leaving the occupation.