Occupations11-3012.00

Administrative Services Managers

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

Median annual pay
$108,390

BLS, 2024

Employment
271,200

U.S., 2024

Ten-year outlook
+4.6%

2024–34

Annual openings
23,200

Projected average

The work

Core tasks

  1. 01Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  2. 02Set goals and deadlines for the department.
  3. 03Acquire, distribute and store supplies.
  4. 04Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
  5. 05Conduct classes to teach procedures to staff.
  6. 06Plan, administer, and control budgets for contracts, equipment, and supplies.
  7. 07Hire and terminate clerical and administrative personnel.
  8. 08Direct or coordinate the supportive services department of a business, agency, or organization.
  9. 09Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met.
  10. 10Develop operational standards and procedures for the work unit or department.
  11. 11Establish work procedures or schedules to organize the daily work of administrative staff.
  12. 12Learn to operate new office technologies as they are developed and implemented.

Capabilities

Essential skills

Reading ComprehensionActive ListeningSpeakingWritingCritical ThinkingMonitoringActive LearningLearning StrategiesMathematicsScience

Employment outlook

Where the role is heading

U.S. employment is projected to move from 271,200 in 2024 to 283,800 in 2034, a +4.6% change.

BLS projects an average of 23,200 openings each year over the period, including openings created by workers leaving the occupation.