Occupations39-3031.00

Ushers, Lobby Attendants, and Ticket Takers

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

Median annual pay
$31,150

BLS, 2024

Employment
121,700

U.S., 2024

Ten-year outlook
+1.2%

2024–34

Annual openings
30,800

Projected average

The work

Core tasks

  1. 01Greet patrons attending entertainment events.
  2. 02Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
  3. 03Clean facilities.
  4. 04Settle seating disputes or help solve other customer concerns.
  5. 05Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
  6. 06Provide assistance with patrons' special needs, such as helping those with wheelchairs.
  7. 07Guide patrons to exits or provide other instructions or assistance in case of emergency.
  8. 08Refuse admittance to undesirable persons or persons without tickets or passes.
  9. 09Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
  10. 10Assist patrons in finding seats, lighting the way with flashlights, if necessary.
  11. 11Maintain order and ensure adherence to safety rules.
  12. 12Search for lost articles or for parents of lost children.

Capabilities

Essential skills

SpeakingActive ListeningReading ComprehensionCritical ThinkingMonitoringActive LearningWritingMathematicsLearning StrategiesScience

Employment outlook

Where the role is heading

U.S. employment is projected to move from 121,700 in 2024 to 123,100 in 2034, a +1.2% change.

BLS projects an average of 30,800 openings each year over the period, including openings created by workers leaving the occupation.