Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

The work

Core tasks

1. 01Answer customers' questions about products, prices, availability, product uses, and credit terms.
2. 02Recommend products to customers, based on customers' needs and interests.
3. 03Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
4. 04Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
5. 05Prepare sales contracts and order forms.
6. 06Provide customers with product samples and catalogs.
7. 07Monitor market conditions, product innovations, and competitors' products, prices, and sales.
8. 08Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
9. 09Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
10. 10Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
11. 11Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
12. 12Check stock levels and reorder merchandise as necessary.

Capabilities

Essential skills

Employment outlook

Where the role is heading