Retail Salespersons

The work

Core tasks

1. 01Greet customers and ascertain what each customer wants or needs.
2. 02Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
3. 03Compute sales prices, total purchases, and receive and process cash or credit payment.
4. 04Prepare merchandise for purchase or rental.
5. 05Answer questions regarding the store and its merchandise.
6. 06Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
7. 07Demonstrate use or operation of merchandise.
8. 08Describe merchandise and explain use, operation, and care of merchandise to customers.
9. 09Ticket, arrange, and display merchandise to promote sales.
10. 10Inventory stock and requisition new stock.
11. 11Exchange merchandise for customers and accept returns.
12. 12Watch for and recognize security risks and thefts and know how to prevent or handle these situations.

Capabilities

Essential skills

Employment outlook

Where the role is heading