Interviewers, Except Eligibility and Loan

The work

Core tasks

1. 01Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
2. 02Identify and report problems in obtaining valid data.
3. 03Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
4. 04Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
5. 05Review data obtained from interview for completeness and accuracy.
6. 06Compile, record, and code results or data from interview or survey, using computer or specified form.
7. 07Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
8. 08Assist individuals in filling out applications or questionnaires.
9. 09Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
10. 10Supervise or train other staff members.
11. 11Prepare reports to provide answers in response to specific problems.
12. 12Meet with supervisor daily to submit completed assignments and discuss progress.

Capabilities

Essential skills

Employment outlook

Where the role is heading